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Papers of the Week

Papers: 13 Apr 2019 - 19 Apr 2019


Human Studies

2019 Apr 15

J Med Internet Res



Understanding User Experience: Exploring Participants’ Messages With a Web-Based Behavioral Health Intervention for Adolescents With Chronic Pain.


Chen AT, Swaminathan A, Kearns WR, Alberts NM, Law EF, Palermo TM
J Med Internet Res. 2019 Apr 15; 21(4):e11756.
PMID: 30985288.


Delivery of behavioral health interventions on the internet offers many benefits, including accessibility, cost-effectiveness, convenience, and anonymity. In recent years, an increased number of internet interventions have been developed, targeting a range of conditions and behaviors, including depression, pain, anxiety, sleep disturbance, and eating disorders. Human support (coaching) is a common component of internet interventions that is intended to boost engagement; however, little is known about how participants interact with coaches and how this may relate to their experience with the intervention. By examining the data that participants produce during an intervention, we can characterize their interaction patterns and refine treatments to address different needs.